Frequently Asked Questions about The Zehneria, Nairobi

The Zehneria is a business hotel located at 10 Karuna Road, Westlands, Nairobi, Kenya. Strategically positioned in one of Nairobi's most dynamic neighbourhoods, it is close to major business hubs, shopping destinations, and cultural landmarks, making it an ideal base for both corporate and leisure travellers.

The Zehneria is designed primarily as a business hotel, with a location optimised for connectivity to Nairobi's key commercial districts. However, its range of facilities, dining, and proximity to city attractions also make it a comfortable and convenient choice for leisure travellers, families, and long-stay guests.

Yes. Guests who book directly through the official website enjoy several benefits: a 20% discount when booking 7 or more days in advance, a 20% discount on last-minute bookings, and a 10% discount for stays of 3 or more days. Direct bookings also include complimentary parking, access to the swimming pool, and early check-in or late check-out subject to availability.

Yes, airport transfers and taxi services are available at the hotel on a chargeable basis. Guests can also make use of the hotel's travel desk services for assistance with local transport, sightseeing arrangements, and other travel-related needs.

You can reach us by phone at +254 731 617 469 or by email at reservations@zehneriahotel.com. Our team is on hand to assist with room bookings, event enquiries, and any other requests.

The hotel offers 3 room categories:

1. Superior Room, offering city views, flat-screen TV, mini-refrigerator, in-room safe, and a welcoming ambience
2. Club Room, offering private living room, contemporarily styled kitchenette with microwave, toaster, induction cooktop, tea/coffee maker, and dining table
3. Suite, offering separate living and dining areas, full kitchenette, and bathtub—ideal for families and private corporate meetings

All rooms include air-conditioning, high-speed Wi-Fi, a flat-screen TV, wardrobe, iron and ironing board, bathrobe and bath slippers, 24-hour hot and cold water, housekeeping, room service, laundry service, a hairdryer, toiletries, wooden floors, soundproofing, and a shower cubicle.

The Club Room and Suite are both ideal for extended stays, as they come with a fully equipped kitchenette—including a refrigerator, microwave, toaster, induction cooktop, and tea/coffee maker—allowing guests to prepare light meals at their convenience.

Yes. The Suites at The Zehneria come with separate living areas specifically designed to accommodate private and small-group corporate meetings, offering both comfort and discretion for business guests.

The minibar is available in rooms on a chargeable basis. Complimentary in-room amenities include packaged drinking water, a tea/coffee maker, toiletries, and a hair dryer.

The hotel has 2 dining venues:

• Seasons Restaurant, an all-day multi-cuisine restaurant serving African, seafood, and international dishes
• NBO Bar & Lounge, a lively poolside bar serving wines, cocktails, mocktails, and light bites.

Seasons Restaurant serves a broad menu of local and international cuisines, with a particular focus on African and seafood specialities. The restaurant's interiors are thoughtfully designed, and the menu also features a carefully curated wine selection, making it suitable for both casual meals and fine dining occasions.

NBO Bar & Lounge is the hotel's poolside bar, set in a relaxed, lively atmosphere with stylish interiors, ambient lighting, and a vibrant energy ideal for socialising. It offers a selection of Nairobi's finest wines, specially curated cocktails, mocktails, and food—making it a popular spot for guests to unwind, catch up with friends, or enjoy a poolside evening.

Yes, Seasons Restaurant serves breakfast, including a buffet option with a variety of choices. Guests who have reviewed their stay at the hotel have highlighted the buffet breakfast as particularly generous, with the added option of ordering made-to-order items such as omelettes and scrambled eggs.

Yes, both Seasons Restaurant and NBO Bar & Lounge welcome walk-in guests. Whether you are visiting Nairobi for a meeting or exploring the city, you are welcome to experience our dining and bar facilities even without a hotel reservation.

The hotel has 2 dedicated event spaces: Baobab and Acacia. Baobab is the larger of the 2, accommodating up to 25 guests in a U-shape arrangement, 35 in a classroom setup, and 50 in theatre or reception style. Acacia is a more intimate space, suited for up to 8 guests in U-shape, 15 in theatre, and 20 in reception configuration.

The hotel's banqueting and events team is experienced in organising a wide range of occasions, including formal corporate meetings, conferences, workshops, social gatherings, and weddings. Both venues can be configured and styled to suit the nature of the event.

The conference rooms are equipped with projector screens and modern audio-visual equipment, and are set up to accommodate a variety of seating arrangements including U-shape, classroom, theatre, and reception styles. Natural lighting is also a feature of the main conference room.

Yes, The Zehneria has a skilled banqueting team that assists with organising and executing events. From initial planning to on-the-day coordination, the team ensures each event is managed professionally and seamlessly.

You can submit an enquiry directly through the Meetings & Events page on the website, or contact the team at +254 731 617 469 or by email at reservations@zehneriahotel.com. Please mention your preferred venue (Baobab or Acacia), expected guest count, and event date so the team can assist you promptly.

All guests enjoy complimentary access to the fitness centre, swimming pool, 24-hour Wi-Fi, in-room tea and coffee maker, packaged drinking water, hair dryer, toiletries, satellite TV, air-conditioning, personal safe, and free parking.

Yes, The Zehneria has an outdoor swimming pool available to all guests at no additional charge. The poolside area also serves as an extension of the NBO Bar & Lounge, where guests can enjoy drinks and light bites while relaxing by the water.

Yes, the hotel's fitness centre is available complimentary to all guests. It is equipped with cardio machines, dumbbells, a yoga ball, and other fitness accessories, allowing guests to maintain their exercise routine during their stay.

Yes, a massage room is available at the hotel on a chargeable basis, providing guests with an option to unwind and rejuvenate during their stay.

Services available at an additional charge include laundry, airport transfers, taxi services, minibar, external telephone calls, travel desk services, and access to the massage room. The front desk team can assist with arranging any of these during your stay.

The hotel is located at 10 Karuna Road, Westlands, Nairobi—one of the city's most well-connected and vibrant neighbourhoods. Jomo Kenyatta International Airport (JKIA) is approximately 20 km from the hotel. Airport transfers are available on a chargeable basis and can be arranged through the front desk or travel desk.

The hotel is exceptionally well-positioned for shopping. Sarit Centre, one of East Africa's largest retail destinations, is around 0.5 km away. Westgate Shopping Mall, a stylish lifestyle destination with international brands and dining, is approximately 1 km away. Westlands Market, a vibrant local market for handcrafted souvenirs and Kenyan artworks, is also around 1 km from the hotel.

Yes, several notable attractions are within easy reach. The Nairobi Arboretum, a lush 30-hectare botanical reserve, is around 2.5 km away. The National Museum of Kenya and the adjacent Snake Park are approximately 3 km away. The Museum of Illusions Nairobi, an interactive and family-friendly attraction, is about 3.5 km from the hotel.

Yes, Nairobi National Park, the world's only national park within a capital city, is approximately 14 km from the hotel. It is home to lions, leopards, giraffes, zebras, and black rhinos, and offers a remarkable game drive experience with the Nairobi skyline as a backdrop. The hotel's travel desk can assist with transport arrangements.

Yes, Karura Forest (Sigiria section) is around 6 km from the hotel and is one of Nairobi's most popular outdoor retreats. Spanning over 1,000 hectares, it features cycling trails, jogging paths, scenic waterfalls, Mau Mau caves, and abundant wildlife including monkeys and over 200 bird species, offering a wonderful escape for nature lovers.